Client Services Executive - Swedish Speaking

The Scandinavian Client Management Team is responsible for Scandinavian client service and relationship management for all Scandinavian based clients. CMC Markets Scandinavian branch is situated in Norway in a very attractive office in central Oslo.

We have a large Swedish client base and this Swedish role will predominantly be servicing our Swedish clients so the right candidate must be native in Swedish .

Job Description

• Provide high calibre client service to ensure a positive client experience to our customers
• Take ownership for owning and driving an excellent client experience for our clients through all touch points in the client life-cycle. This includes : account opening, platform introduction and query management.
• Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service
• Proactively respond to and manage inbound client queries professionally and efficiently as well as performing outbound client calls.
• Various administrative tasks such as translations of English content to Swedish
• Keep abreast of global and economic news in order to provide support to clients
• Act as a brand ambassador in all client interactions

Key Skills & Experience

Phone +4722019730

What we offer