Norwegian Speaking Customer Support for Online Travel Agency

Patrique Mercier Recruitment FR is dedicated to connecting talented individuals with outstanding career opportunities. We are currently seeking a Norwegian Speaking Customer Support Representative for an Online Travel Agency. This position is ideal for those who are passionate about travel and customer service, and who are eager to assist Norwegian-speaking clients in planning their travel experiences.

Responsibilities

• Provide exceptional customer support to Norwegian-speaking clients regarding their travel bookings through phone, email, and chat.
• Assist customers with inquiries about itineraries, bookings, and travel policies.
• Effectively resolve customer issues and complaints to ensure a positive client experience.
• Document customer interactions accurately and ensure timely follow-up on inquiries.
• Coordinate with travel partners and internal teams to address customer needs efficiently.
• Educate customers on travel procedures and promotions to enhance their travel experiences.
• Gather feedback from clients to support continuous improvement initiatives within the service team.

Requirements

Benefits