Norwegian Speaking Customer Loyalty Advisor

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Customer Loyalty Advisor. This role is perfect for individuals who are dedicated to providing exceptional customer experiences and are eager to build strong customer loyalty.

Responsibilities

• Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty.
• Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy.
• Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings.
• Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand.
• Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns.
• Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery.
• Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting.

Requirements

Benefits