Norwegian Speaking E-commerce Support Specialist

Patrique Mercier Recruitment FR is delighted to announce an exciting vacancy for a Norwegian Speaking E-Commerce Support Specialist. This role is perfect for individuals who are passionate about e-commerce and fluent in Norwegian. As a vital part of our team, you will ensure that our Norwegian-speaking customers receive a top-notch online shopping experience by addressing their inquiries and providing effective solutions.

Responsibilities

• Deliver exceptional customer support to Norwegian-speaking clients through email, chat, and phone communications.
• Assist customers with inquiries related to product details, order processing, returns, and payment methods.
• Resolve customer complaints and issues with professionalism and efficiency.
• Accurately manage and process customer orders from start to finish.
• Stay current on product offerings, promotions, and company procedures.
• Work collaboratively with other departments to enhance the overall customer service experience.
• Maintain comprehensive records of customer interactions in the CRM system for accurate follow-up.

Requirements

Benefits