Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.

Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!

Responsibilities

• Provide top-notch customer support to Finnish -speaking clients via chat, email, and phone.
• Timely and effectively resolve customer inquiries and concerns.
• Guide customers through our gaming offerings and services to enhance their enjoyment.
• Work collaboratively with fellow team members to maintain high-quality service.
• Document customer interactions in our CRM system accurately.
• Collect feedback from customers and use it to suggest service improvements.
• Participate in training sessions to continually develop your product knowledge and customer service skills.

Requirements

Benefits