Join Patrique Mercier Recruitment JP as a Finnish Speaking Customer Service Agent and embrace a rewarding opportunity with a paid relocation package to beautiful Greece! In this exciting position, you will provide exceptional support to Finnish-speaking customers, addressing inquiries, resolving issues, and ensuring a stellar customer experience. This role not only allows you to utilize your language skills but also gives you the chance to immerse yourself in a vibrant culture. If you are enthusiastic about helping customers and ready for a new adventure, we would love to hear from you!
Responsibilities
- Deliver high-quality customer service to Finnish-speaking clients through phone, email, and chat.
- Address customer inquiries quickly and effectively, ensuring satisfaction with each interaction.
- Develop and maintain a thorough understanding of the company’s products and services to assist customers accurately.
- Document customer interactions in the CRM system for tracking and reporting.
- Collaborate with team members to boost service delivery and enhance overall customer experience.
- Engage in ongoing training to stay updated on product knowledge and customer service practices.
- Identify opportunities for service improvements based on customer feedback.
Requirements
Fluent in Finnish and English, both written and spoken.Strong communication skills with a focus on customer satisfaction and problem-solving.Ability to work effectively in a team-oriented, fast-paced environment.Prior experience in customer service is advantageous but not mandatory.Proactive, adaptable, and eager to learn new skills.Willingness to relocate to Greece and immerse yourself in a new culture.Genuine enthusiasm for helping customers and addressing their needs.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )