Danish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Start your new adventure with Next Job Abroad as a Danish Speaking Customer Support Agent in the vibrant iGaming industry based in Malta ! This is an exciting opportunity to use your language skills in a dynamic environment while experiencing the beauty and culture of the Mediterranean. In this role, you will provide outstanding support to our Danish-speaking customers, ensuring they have a fun and engaging gaming experience.

As part of our customer support team, you will respond to inquiries, resolve issues, and offer detailed guidance regarding our gaming products. If you have a positive attitude, exceptional communication skills, and a passion for providing excellent service, we would love to hear from you. To assist you in starting this new chapter, we also provide a comprehensive relocation package!

Responsibilities

• Provide high-quality customer support via chat, email, and phone to Danish -speaking clients.
• Quickly and effectively address and resolve customer queries and concerns.
• Guide customers through our gaming services to enhance their overall experience.
• Collaborate with your team to maintain exceptional service levels.
• Record and track customer interactions accurately in our CRM system.
• Gather customer feedback and provide insights to support service improvements.
• Participate in training initiatives to enhance your skills and product knowledge.

Requirements

Benefits