Join Patrique Mercier Recruitment JP as a Finnish-speaking customer service representative and take advantage of the wonderful opportunity to work in the vibrant city of Athens, Greece! In this role, you will be a key part of our customer support team, helping Finnish-speaking clients with their inquiries and ensuring they receive top-quality service. This position allows you to immerse yourself in Greek culture while using your language skills to make a positive impact in the travel industry. If you are passionate about customer service and are eager to work in a beautiful international setting, we want to hear from you!
Responsibilities
- Provide outstanding customer support to Finnish-speaking clients through multiple communication channels, including phone, email, and chat.
- Efficiently handle customer inquiries, troubleshooting issues, and providing relevant solutions.
- Maintain comprehensive knowledge of the company’s products and services to assist customers effectively.
- Document customer interactions and ensure accurate feedback is recorded in the company’s CRM system.
- Collaborate with team members to enhance customer service strategies and share best practices.
- Participate in training programs to continually improve your skills and service quality.
- Offer suggestions for process improvements to ensure an exceptional customer experience.
Requirements
Fluent in Finnish, both spoken and written; English proficiency is required.Strong communication and interpersonal skills, with a passion for delivering excellent customer service.Ability to manage time effectively and work independently in a fast-paced environment.Excellent problem-solving abilities and attention to detail.Previous experience in customer service or a related field is an advantage.Familiarity with CRM systems and customer support platforms.A positive attitude, adaptability, and a willingness to thrive in a multicultural workspace.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )