Strategy and Support Adviser Norwegian Refugee Council

Position description

Are you the kind of person who thrives on turning strategy into action and keeping the wheels of an organisation running smoothly? Join NRC in Norway as our Strategy and Support Adviser!

In this role, you’ll keep our daily operations on track, supporting the FO Management Team, and ensuring our strategic ambitions come to life through engaging with section directors and teams across the Department. From shaping Balanced Scorecards and reporting, to supporting necessary administrative tasks, you’ll help turn big ideas into measurable results.

You’ll be a trusted partner to the Executive Director of Field Operations, working hand-in-hand to support department directors and section leaders on agreed organisational development, change processes, internal communications, and effective ways of working. If you’re ready to connect the dots between vision and delivery and enjoy doing it - this role is your perfect arena.

What you will do :

• Responsible for support to FO Management Team, including tracking follow-up of decisions and ensuring efficient working methods, and scheduling meetings and Agenda Item List.
• Support and facilitate delegated authority from the Director Operational Governance and Support FO on annual strategy planning for the FO HO sections, this includes developing of the Balanced Scorecard and relevant workplans, monitoring implementation and report against these.
• Coordinate contributions from FO sections and Regional Team and quality assure reports for the Senior Management Group and the Board of Directors such as strategy reporting and annual reports from the Board.
• Provide support to Crisis Management Teams, and other ad-hoc project groups internally in the Department or cross-Departmental as assigned.
• Focal point for and support learning exercises in FO Head Office, through coordinating updates to management responses to relevant After-Action Reviews, Emergency Response Reviews, Evaluations and Audits, in relation to the Department stocktake exercises.
• Support FO’s Senior Adviser with advocacy and analysis including supporting briefing papers, presentations and talking points and other written material for internal and external use, and support in time of crisis management and emergency response including on crisis activation and priority crisis, across the Department.
• Oversight of FO owned governing documents and managing the department Sharepoint sites.
• Lead on specific initiatives and projects, as delegated by the FO Director and the Line Manager
• Responsible for coordinating and provide administrative support to the Triannual review system between Head Office, Regions and Country Offices and help produce relevant overviews, coordinate meeting points and documents to facilitate information sharing and decision making.
• Upon need lead the planning of department retreats and global seminars organised by FO, often in collaboration with the Administration coordinator positions elsewhere in FO.
• Compliance and adherence to NRC policies, guidance and procedures of PCM and Grants Management, and a specific responsibility for the functions policies and procedures.
• Support the risk monitoring process in the Department in collaboration with the Executive Director and relevant Section Directors, including facilitating departmental reporting on enterprise risks, this also includes supporting risk escalation procedures and processing.
• When need arises, take on gap-filling tasks supporting Country or Regional Teams.
• Participate on behalf of the Section or Department Director in cross-departmental working groups upon request.

Please download the detailed job description to learn more about the position.

What you will bring :

What we offer :

Find out more about the benefits of working for NRC

Important information about the Application process

If you have any questions about this role, please email (emailprotected) with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Application instructions

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