Danish Speaking Technical Support for Customers - Athens, Greece

Elevate your career with Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting opportunity allows you to assist customers while enjoying the rich history and beautiful surroundings of one of Europe's most fascinating cities. In this role, you will provide exceptional technical support to Danish-speaking customers, addressing various inquiries related to innovative technology products and services. Join a dynamic team that values your skills and dedication to customer service!

Responsibilities

• Deliver high-quality technical assistance to Danish-speaking clients through various channels, including phone, email, and chat.
• Troubleshoot and resolve customer inquiries and technical issues effectively and efficiently.
• Maintain accurate documentation of customer interactions and technical problems in the CRM system.
• Collaborate with engineering and product teams to escalate and resolve complex technical challenges.
• Participate in ongoing training to enhance product knowledge and improve your support capabilities.
• Provide feedback to the team to improve processes and elevate customer satisfaction.
• Assist with onboarding and training new team members as needed.

Requirements

Benefits