Norwegian Speaking Multilingual Support Representative

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.

Responsibilities

• Provide exceptional customer service to clients in Norwegian and other languages across various channels, including phone, email, and chat.
• Assist customers with a range of inquiries, product information, and technical issues in a timely manner.
• Handle customer complaints with professionalism and a focus on finding effective solutions.
• Document interactions accurately in the CRM system to ensure clear communication and follow-up.
• Collaborate with team members and other departments to maintain a consistent and quality customer experience.
• Engage in ongoing training to enhance knowledge of products and improve service delivery.
• Suggest improvements to processes that will enhance customer satisfaction and service efficiency.

Requirements

Benefits