Prosjektleder

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Overview

Are you passionate about leading projects from idea to execution in a fast-paced SaaS environment? Do you thrive on keeping teams aligned, customers happy, and complex details under control? If so, our Project Manager role at Papirfly could be your perfect next step. As a Project Manager at Papirfly, you’ll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you’ll play a crucial role in driving successful outcomes for our customers. You’ll also contribute to strategic plans, support presales efforts, and bring your expertise to both technical and creative projects.

We’re looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential.

If this sounds like you, we’d love to connect. Join us and help shape exceptional experiences for some of the world’s leading brands.

Key Responsibilities

• Lead scoping, planning, and documentation of projects, delivering clear specifications, project plans, estimates, and budgets in line with company standards.
• Source fonts and manage font licensing and renewals to support brand consistency.
• Secure customer sign-off on project documentation before implementation.
• Schedule and coordinate project activities to ensure smooth execution during implementation phases.
• Oversee testing, deliver training, maintain documentation, manage launches, and provide initial customer support.
• Manage logging and monitoring of project hours for accurate tracking and reporting.
• Oversee customer onboarding and manage customer expectations throughout projects.
• Maintain strong communication with customers and internal teams across the full project lifecycle.
• Lead change management initiatives to support successful project delivery.
• Conduct regular status meetings and prepare progress reports for stakeholders.
• Manage project handover processes to the Customer Success team for seamless transitions.
• Provide presales support during client meetings to contribute technical insights and project perspectives.
• Advise existing clients on future development opportunities and upgrade paths.
• Contribute recommendations and insights to strategic plans and business reviews.
• Develop and maintain the project management process framework to support consistent delivery practices.
• Lead or support advanced or technically complex projects, ensuring successful outcomes.
• Resolve project-related problems swiftly to maintain momentum and client satisfaction.

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