Serviceleder Norway Vest

Description

We have an opportunity for a Field Service Leader to join our Life Safety team in the Western part of Norway. You will be managing a field service engineering team providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings.

This role offers a hybrid working pattern. Candidates must be based within a reasonable commuting distance of Bergen Norway to facilitate regular client visits and office attendance as required.

Field Service Leader responsibilities

• Apply your leadership skills to improve team performance.
• Ensure engagement in new opportunities for market penetration team deployment and sales growth.
• Champion customer retention ensuring contract renewal opportunities are managed effectively
• Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
• Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
• Drive and improve metric reporting procedures and own financial metrics targets and budgets.
• Lead quick and effective closure of any improvement opportunities.
• Define team expectations and communicate those to stakeholders.
• Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team.
• Help Honeywell be the customers top choice by improving upon the Customer & Product Support function.
• Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction.
• Drive the remote connection and analytics of data for your contracts while ensuring cyber security is in place.

Qualifications

• Being from a Fire and Life safety background with some cybersecurity knowledge would be addition to some experience managing a team and managing change within a team (preferred)
• Have an understanding of PL responsibilities
• Good track record of hitting KPIs and forecasts
• Previous experience in a customer facing role and managing larger accounts
• Innovative in regards of growing a customer base with Honeywell technology

We Value

• Strong Customer focus
• Previous industry experience
• Excellent communication skills
• Sound Financial and engineering knowledge
• Demonstrated ability to influence at varying levels across the organization
• Self-motivated and driven for results
• Demonstrated ability of effectively managing a team

We offer

• A culture that fostersinclusion diversity and innovation
• Market specific training and on-going personal development
• Competitive Salary and benefits
• Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

If this is your dream role then wed love to hear from you.

Employment Type : Full-Time
Experience: years
Vacancy: 1