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Nordic Speaking - Customer Service iGaming in Malta - Relocation IncludedNext Job Abroad • NO
Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Next Job Abroad • NO
30+ dager siden
Jobbtype
  • Quick Apply
Jobbeskrivelse

Join Next Job Abroad as a Nordic Speaking Customer Service Representative in the exciting world of iGaming based in beautiful Malta. This is a golden opportunity for those who are passionate about delivering exceptional customer support and who thrive in a vibrant, international environment. You will be the voice of our company, helping our Nordic-speaking players with their inquiries and ensuring they have an outstanding gaming experience. With our comprehensive relocation package, you can make this dream job a reality while enjoying everything Malta has to offer!


Responsibilities

  • Assist Nordic-speaking players via live chat, email, and phone, providing top-tier customer service.
  • Address and resolve customer inquiries regarding their gaming accounts and promotions.
  • Ensure a swift and effective resolution of any technical issues faced by players.
  • Document customer interactions accurately and thoroughly.
  • Work collaboratively with team members and other departments to enhance player satisfaction.
  • Stay knowledgeable about gaming products and industry trends to effectively assist customers.

Requirements

  • Fluent in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficient in English; additional languages are a plus.
  • Experience in customer service, with a preference for roles in the iGaming industry.
  • Excellent verbal and written communication skills.
  • Able to work well under pressure in a fast-paced environment.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Familiarity with CRM software and customer support tools is desirable.
  • Willingness to relocate to Malta and adapt to living in a new culture.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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Nordic Speaking - Customer Service iGaming in Malta - Relocation Included • NO

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