Teknisk Supportmedarbeider – E-Mobility & Home and Distribution

Oversikt

Teknisk Supportmedarbeider – E-Mobility & Home and Distribution hos Schneider Electric. Stillingen innebærer å være en viktig kontaktperson for kunder og partnere, og bidra til høy kvalitet på teknisk support og kundetilfredshet. Stillingen dekker e-mobilitet og produktlinjen Home and Distribution, inkludert merkevarene ELKO og Schneider Electric.

Hovedoppgaver

• Yte teknisk kundestøtte via telefon og e-post, med fokus på høy kvalitet og kundetilfredshet
• Behandle og løse henvendelser gjennom vårt etablerte ticketsystem
• Utføre feilsøking og teknisk analyse av utfordringer knyttet til ladeløsninger og Elko og Schneider produkter innen Home and Distribution
• Samarbeide tett med relevante interne avdelinger for å sikre rask og effektiv problemløsning
• Bidra aktivt til kontinuerlig forbedring av interne prosesser og optimalisering av kundereisen

Vi ser etter deg som

Vi tilbyr

Er du inspirert? Bli med i Schneider Electric og utnytt ditt fulle potensial! Stillingen er basert i Norge. Hvis du har spørsmål om stillingen, kan du kontakte Puja Madhan, Customer Care Center Technical Support Leader,

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