Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)
Join our team as a Customer Support Specialist for SAS Airlines, based in Warsaw, Poland. Be the first point of contact for our premium customers, assisting with travel inquiries and issues. We offer a relocation package including transport and two weeks of accommodation.
Your responsibilities :
- Assist customers via chat or call, providing travel support and booking assistance.
- Guide customers through online services, payment options, and loyalty programs.
- Handle travel disruptions and resolve issues promptly.
- Create positive connections with customers, ensuring memorable service experiences.
Our requirements :
Fluent in Norwegian (C1) and proficient in English (B2).Positive attitude, patience, and adaptability.Excellent listening and communication skills.Organized with the ability to manage multiple tasks efficiently.What we offer :
Relocation package : transport + 2 weeks accommodation.Hybrid working model after 6-9 months in the office.Social benefits, private medical care, life insurance, and more.Diverse international work environment.Opportunities for growth through coaching and mentoring.Additional details :
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Customer ServiceIndustry : Airlines and AviationNote : This job posting is active and not expired.
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