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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixWorkFromHome, Innlandet, Norge
30+ days ago
Job description

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Join our team as a Customer Support Specialist for SAS Airlines, based in Warsaw, Poland. Be the first point of contact for our premium customers, assisting with travel inquiries and issues. We offer a relocation package including transport and two weeks of accommodation.

Your responsibilities :

  • Assist customers via chat or call, providing travel support and booking assistance.
  • Guide customers through online services, payment options, and loyalty programs.
  • Handle travel disruptions and resolve issues promptly.
  • Create positive connections with customers, ensuring memorable service experiences.

Our requirements :

  • Fluent in Norwegian (C1) and proficient in English (B2).
  • Positive attitude, patience, and adaptability.
  • Excellent listening and communication skills.
  • Organized with the ability to manage multiple tasks efficiently.

    • What we offer :

  • Relocation package : transport + 2 weeks accommodation.
  • Hybrid working model after 6-9 months in the office.
  • Social benefits, private medical care, life insurance, and more.
  • Diverse international work environment.
  • Opportunities for growth through coaching and mentoring.

    • Additional details :

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Customer Service
  • Industry : Airlines and Aviation

    • Note : This job posting is active and not expired.

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