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Technical Support Engineer

Kongsberg GruppenWorkFromHome, Norge

2 dager siden

Jobbeskrivelse

Overview

Technical Support Engineer , reporting to Team Leader Technical Support. You will be part of the Technical Support team, providing technical support on propulsion products to internal and external customers. You will contribute technical assistance to cross-functional projects and to the sales organization, and develop technical documentation for Global Customer Support. Your contribution will help the organization achieve its objectives and goals.

You will perform services through a product’s lifecycle, from commissioning live product to legacy and retirement. Our product portfolio includes conventional propellers, azimuth propellers, gearboxes, tunnel thrusters and remote control systems.

Key Accountabilities

Technical support for internal and external customers within the Thrusters portfolio
Support global field service engineers with technical advice during services
Support Project and Sales organizations with technical solutions
Quality assurance and technical product documentation
Participate in out-of-office-hours support on a 1-week duty cycle

Qualifications And Experience

Technical education and / or experience from relevant industry is beneficial

Strong and relevant technical knowledge with Thrusters equipment and maritime operations

Practical hands-on experience from services is an advantage

Fluent in both spoken and written English and Norwegian

You are able

Act on own initiative, take responsibility for results

Analyse complex issues and problems and make rational judgments

Produce fresh and imaginative ideas and solutions

Communicate in a clear, precise and structured way

Co-operate well with others, share knowledge and support team goals

What We Can Offer

International work environment and multidisciplinary team collaboration

Exciting and important position with a world-leading maritime solutions provider

Professional development and career opportunities

Competitive pay and benefits

Competitive terms including attractive insurance policies and pension schemes

Hybrid working arrangement

Social welfare club with social and recreational activities

Work location

Ulsteinvik

Point of contact

Alen Nuhic : Team Leader Technical Support, tel. :

#J-18808-Ljbffr

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Technical Support • WorkFromHome, Norge