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Technical Support Engineer

Technical Support Engineer

Kongsberg GruppenWorkFromHome, Norge
1 day ago
Job description

Overview

Technical Support Engineer , reporting to Team Leader Technical Support. You will be part of the Technical Support team, providing technical support on propulsion products to internal and external customers. You will contribute technical assistance to cross-functional projects and to the sales organization, and develop technical documentation for Global Customer Support. Your contribution will help the organization achieve its objectives and goals.

You will perform services through a product’s lifecycle, from commissioning live product to legacy and retirement. Our product portfolio includes conventional propellers, azimuth propellers, gearboxes, tunnel thrusters and remote control systems.

Key Accountabilities

  • Technical support for internal and external customers within the Thrusters portfolio
  • Support global field service engineers with technical advice during services
  • Support Project and Sales organizations with technical solutions
  • Quality assurance and technical product documentation
  • Participate in out-of-office-hours support on a 1-week duty cycle

Qualifications And Experience

  • Technical education and / or experience from relevant industry is beneficial
  • Strong and relevant technical knowledge with Thrusters equipment and maritime operations
  • Practical hands-on experience from services is an advantage
  • Fluent in both spoken and written English and Norwegian
  • You are able

  • Act on own initiative, take responsibility for results
  • Analyse complex issues and problems and make rational judgments
  • Produce fresh and imaginative ideas and solutions
  • Communicate in a clear, precise and structured way
  • Co-operate well with others, share knowledge and support team goals
  • What We Can Offer

  • International work environment and multidisciplinary team collaboration
  • Exciting and important position with a world-leading maritime solutions provider
  • Professional development and career opportunities
  • Competitive pay and benefits
  • Competitive terms including attractive insurance policies and pension schemes
  • Hybrid working arrangement
  • Social welfare club with social and recreational activities
  • Work location

    Ulsteinvik

    Point of contact

    Alen Nuhic : Team Leader Technical Support, tel. :

    #J-18808-Ljbffr

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    Technical Support • WorkFromHome, Norge

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