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Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)
ConcentrixVestby, Viken, Norge18 days ago
Job descriptionTeam player with a sense of humor; collaborate effectively with a passion for technology and creativity. Customer-centric mindset; prioritize the customer experience in every interaction. Language : Fluent in Norwegian (C1) and proficient in English (B2). Administrative and technical proficiency. Salary : 10.000,00 PLN gross monthly Relocation support : relocation package to assist moving to Warsaw (flight tickets and 2 weeks of accommodation) Equal opportunities for all; standard expectations apply. Social benefits package, MyBenefit cafeteria, private medical care, and life insurance. Skill development : comprehensive training programs. Career path : rapid advancement and professional growth in a dynamic environment. Global work environment : connect with colleagues from around the world.
Overview
Become a Hero : Provide essential support via phone, email, or chat, ensuring users have the best experience.
Tech-Savvy Superhero : Provide assistance to customers, ensuring they never miss out on any service experience.
Empathetic Professional : Resolve customer complaints with a smile, fostering satisfaction and trust.
Frontline Support for All : Assist both B2B and B2C clients as the first point of contact.
Responsibilities
- Provide essential support via phone, email, or chat, ensuring users have the best experience.
- Assist customers and ensure they never miss out on any service experience.
- Resolve customer complaints with a positive attitude to foster satisfaction and trust.
- Serve as the first point of contact for both B2B and B2C clients.
Requirements
What we offer
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