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Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

ConcentrixBergen, Vestland, Norge
30+ days ago
Job description

Customer Advisor with Norwegian for TV streaming provider (Relocation to Warsaw, Poland)

We are seeking a Customer Advisor who speaks Norwegian and will support customers of a TV streaming provider. This role requires relocation to Warsaw, Poland.

Responsibilities

  • Become a Hero : Provide essential support via phone, email, or chat, ensuring users have the best experience.
  • Tech-Savvy Superhero : Provide assistance to customers, ensuring they never miss out on any service experience.
  • Empathetic Professional : Resolve customer complaints with a smile, fostering satisfaction and trust.
  • Frontline Support for All : Assist both B2B and B2C clients as the first point of contact.

Qualifications

  • Team Player with a Sense of Humor : Collaborate effectively with a passion for technology and creativity.
  • Customer-Centric Mindset : Prioritize the customer experience in every interaction.
  • Language Maestro : Fluent in Norwegian (C1) and proficient in English (B2) .
  • Administrative & Tech Proficiency : Possess strong administrative and technical skills.

    • We offer

  • Relocation Support : Relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation.
  • Equal Opportunities : Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
  • Care for You : Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
  • Skill Development : Gain new skills through comprehensive training programs.
  • Career Path : Enjoy rapid advancement and professional growth in a dynamic environment.
  • Global Work Environment : Connect with colleagues from around the world, broadening your cultural horizons.

    • Job details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Customer Service
  • Industries : Telecommunications

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    For For For • Bergen, Vestland, Norge