Mercier Consultancy MD is seeking a talented Polish Speaking Gaming Support Specialist to join our passionate team! This is an exciting opportunity to provide outstanding support to Polish-speaking gamers while enjoying a paid relocation to the beautiful city of Sofia, Bulgaria. If you love gaming and have a desire to assist others, we want to hear from you!
Key Responsibilities
- Deliver high-quality customer service in Polish through email correspondence.
- Assist gamers with inquiries regarding gameplay, account support, and technical issues.
- Troubleshoot and resolve customer complaints swiftly to enhance user satisfaction.
- Maintain clear documentation of customer interactions and feedback for continuous improvement.
- Collaborate with development teams to communicate valued player feedback and insights.
- Stay informed on current gaming trends to provide knowledgeable assistance.
Requirements
Fluent in Polish (both spoken and written); knowledge of English is a great advantage.Previous experience in customer support or the gaming industry is preferred.Strong communication and interpersonal skills for effective customer engagement.Excellent analytical and problem-solving skills.Ability to thrive in a fast-paced environment and manage multiple tasks.Familiarity with gaming platforms and technologies is a plus.Willingness to relocate to Sofia, Bulgaria, and experience the local culture!Benefits
Competitive Monthly SalaryFully Paid Relocation PackagePerformance Based BonusFully Paid TrainingHealth InsuranceAnd Much More...