Talent.com
This job offer is not available in your country.
CUSTOMER EXPERIENCE SPECIALIST

CUSTOMER EXPERIENCE SPECIALIST

Arendal Sound USA Ltd.Norge
30+ days ago
Job description

POSITION : CUSTOMER EXPERIENCE SPECIALIST

TIME ZONE : NORWAY

Employment Type : Full-time, 5-Day Work Week

Mission

As a Customer Experience Specialist at Arendal Sound, you’ll be the voice, heart, and hands of our brand. You’ll deliver not just a service, but real experiences that customers will remember. Based at our Arendal headquarters, you will help shape, strengthen, and celebrate our global community of audio enthusiasts.

ABOUT US

Arendal Sound is a Norwegian, premium speaker manufacturer dedicated to delivering world-class audio experiences directly to our customers. We thrive on innovation, craftsmanship, and our mission to enrich people’s lives through the power of quality sound. As a direct-to-consumer brand, our success is built on connecting deeply with our audience, cultivating a passionate community of audiophiles and home theater enthusiasts.

At our headquarters in Arendal, we live and breathe sound innovation — bringing customers closer to excellence through new product launches, exclusive gatherings, and unforgettable events.

  • Inclusive and Dynamic Culture : Collaborate with a remote team in Europe and the US that is committed to creativity and quality, while ensuring robust and fast-paced support and communication, and balancing work-life balance and customer coverage.
  • Headquarter Collaboration : Work side-by-side with our product, logistics, and leadership teams. Contribute directly to launches, gatherings, and customer experiences that shape the Arendal Sound legacy.
  • Personal and Career Growth : Be part of a company that values your growth. Our small, mighty team offers strong career progression for dedicated high achievers, where every team player is at an A-level.
  • Annual Social Gathering : Join our Norwegian gathering each summer with the international team, and take part in quarterly team activities designed to keep you connected, engaged, and inspired.
  • World-class products : You’ll contribute to creating and delivering world-class audio products that are adored globally, with ownership.

Key Responsibilities :

  • Deliver high-quality, customer-centric service across multiple channels.
  • Analyze and interpret customer feedback to improve customer experience.
  • Resolve customer issues promptly, ensuring high satisfaction and loyalty.
  • Maintain up-to-date knowledge of all Arendal Sound’s products and services.
  • Collaborate with other teams to ensure a consistent and cohesive customer experience.
  • WHAT YOU WILL DO :

  • Serve as a critical link between our global customer base and our Arendal headquarters.
  • Participate in future product launches, live events, and customer gatherings directly at our HQ.
  • Collaborate across teams—including product, logistics, and marketing—to improve the full customer experience.
  • Bring feedback from our customers into our continuous innovation process.
  • Grow with us by engaging in our personal development programs, with a clear path to career progression in a high-performing, respectful team.
  • PREFERRED QUALIFICATIONS :

  • Customer support experience in home audio.
  • Knowledge of home audio within our product portfolio.
  • Passion for premium audio and equipment — a deep appreciation for speakers and gear, not just music. You must love the craft, the engineering, and the experience of extraordinary sound.
  • You have a strong sense of empathy, resilience, and problem-solving skills.
  • Additional Information :

  • Being present at the HQ allows you to contribute directly to shaping new product launches, joining exclusive customer gatherings, and connecting deeply with our culture of craftsmanship, innovation, and excellence.
  • Some remote work can be coordinated.
  • We value high-achievers who are dedicated to creating outstanding customer experiences.
  • We have a no-jerk policy : we value respectful collaboration and work alongside dedicated, high-achieving team players.
  • Key Results :

  • Enhanced customer satisfaction through personalized, high-quality service.
  • Improved customer retention by effectively addressing customer needs and fostering loyalty.
  • Streamlined customer experience process by identifying and implementing improvements.
  • Key Skills :

  • Excellent communication and active listening skills.
  • Strong problem-solving abilities.
  • Empathy, patience, and resilience.
  • Ability to work effectively in a team.
  • Challenge : If you are a customer-centric professional who thrives in a dynamic environment and is driven to create exceptional customer experiences, we want to hear from you. Join us in creating a sound experience that resonates worldwide!

    If your heart races at the thought of delivering unforgettable customer experiences—and if you’re passionate about creating world-class sound journeys—you might be the perfect fit.

    Apply Now to start your journey with Arendal Sound.

    WARNING : HIGH-ACHIEVERS ONLY

    ARE YOU THE EXCEPTION?

    If this is you, then go here to submit an inquiry for this position (

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Specialist • Norge

    Related jobs
    • Promoted
    Reception Manager

    Reception Manager

    Lexington CateringNorge
    Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests.We attract the very best people to drive service excellence and tap into the latest technolog...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Customer Value Advisor - Dynamics 365... Managed Services • •

    Strategic Customer Value Advisor - Dynamics 365... Managed Services • •

    CepheoWorkFromHome, Norge
    Cepheo is one of the largest and most experienced Microsoft Dynamics 365 partners in the Nordics, offering full-stack solutions and value-added services based on Microsoft Dynamics 365, Microsoft P...Show moreLast updated: 30+ days ago
    Finnish Speaking Customer Service - Athens, Greece

    Finnish Speaking Customer Service - Athens, Greece

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Join Patrique Mercier Recruitment JP as a Finnish-speaking customer service representative and take advantage of the wonderful opportunity to work in the vibrant city of Athens, Greece! In this rol...Show moreLast updated: 5 days ago
    Finnish Speaking Technical Support for Customers - Athens, Greece

    Finnish Speaking Technical Support for Customers - Athens, Greece

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Join Patrique Mercier Recruitment JP as a Finnish Speaking Technical Support Specialist and take your career to vibrant Athens, Greece! This opportunity invites you to work with a major technology ...Show moreLast updated: 5 days ago
    Danish Speaking Customer Experience Associate - Athens, Greece

    Danish Speaking Customer Experience Associate - Athens, Greece

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Patrique Mercier Recruitment JP is looking for a Danish Speaking Customer Experience Associate to join our enthusiastic team in Athens, Greece! This is an exciting opportunity for individuals fluen...Show moreLast updated: 5 days ago
    Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation

    Finnish Customer Service for a Social Media Platform in Greece- Paid Relocation

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Embark on an exciting journey with Patrique Mercier Recruitment JP as a Finnish Customer Service Representative for a renowned social media platform, with the unique opportunity of paid relocation ...Show moreLast updated: 5 days ago
    Finnish Speaking Customer Service Banking in Greece - Paid relocation

    Finnish Speaking Customer Service Banking in Greece - Paid relocation

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Patrique Mercier Recruitment JP is excited to announce a captivating opportunity for a Finnish Speaking Customer Service Representative in Greece, with paid relocation! In this vibrant role, you wi...Show moreLast updated: 5 days ago
    Technical Sales Specialist Data Center

    Technical Sales Specialist Data Center

    RM Staffing B.V.Rjukan, 30, NO
    You’ll be the face of our technical expertise, conducting compelling.By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve...Show moreLast updated: 30+ days ago
    Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

    Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

    Next Job AbroadNO
    Quick Apply
    Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Fin...Show moreLast updated: 20 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Bitdeer GroupNorge
    Bitdeer Technologies Group (Nasdaq : BTDR) is a leader in the blockchain and high-performance computing industry.It is one of the world’s largest holders of proprietary hash rate and suppliers of ha...Show moreLast updated: 30+ days ago
    Norwegian Speaking Entry Level Customer Service - Greece Fully Paid Relocation

    Norwegian Speaking Entry Level Customer Service - Greece Fully Paid Relocation

    Patrique Mercier Recruitment JPNO
    Quick Apply
    We are excited to announce incredible entry-level opportunities for enthusiastic Norwegian speakers from Greece.If you are looking to kickstart your career in a dynamic and supportive environment, ...Show moreLast updated: 5 days ago
    Norwegian Speaking Customer Experience Representative

    Norwegian Speaking Customer Experience Representative

    Patrique Mercier Recruitment By NellieNO
    Quick Apply
    Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with outstanding career opportunities across Greece. We are thrilled to offer a positi...Show moreLast updated: 30+ days ago
    Norwegian Speaking Recruiter - No Experience Needed - Work Remote Worldwide

    Norwegian Speaking Recruiter - No Experience Needed - Work Remote Worldwide

    Mercier ConsultancyNO
    Quick Apply
    Are you ready to embrace a fulfilling career with Mercier Consultancy as a Norwegian Speaking Recruiter? This exciting opportunity is open to individuals with no prior experience, allowing you to w...Show moreLast updated: 17 days ago
    Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

    Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

    Next Job AbroadNO
    Quick Apply
    Join Next Job Abroad as a Nordic Speaking Customer Service Representative in the exciting world of iGaming based in beautiful. This is a golden opportunity for those who are passionate about deliver...Show moreLast updated: 20 days ago
    Norwegian Speaking Gaming Experience Specialist

    Norwegian Speaking Gaming Experience Specialist

    Patrique Mercier Recruitment By NellieNO
    Quick Apply
    Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enh...Show moreLast updated: 30+ days ago
    Nordic Speaking Career Opportunities with Relocation Benefits - Athens

    Nordic Speaking Career Opportunities with Relocation Benefits - Athens

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Patrique Mercier Recruitment is thrilled to present Nordic Speaking Career Opportunities in the stunning city of Athens, Greece, complete with relocation benefits! If you're fluent in a Nordic lang...Show moreLast updated: 5 days ago
    Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included

    Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included

    Next Job AbroadNO
    Quick Apply
    Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity t...Show moreLast updated: 20 days ago
    Entry Level Finnish Client Support in Greece- Paid Relocation

    Entry Level Finnish Client Support in Greece- Paid Relocation

    Patrique Mercier Recruitment JPNO
    Quick Apply
    Join the innovative team at Patrique Mercier Recruitment JP as a Finnish Customer Advisor for a leading Big Tech Company, and enjoy the perks of a fully paid relocation to Greece! In this role, you...Show moreLast updated: 5 days ago