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Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

Next Job AbroadWorkFromHome, Norge
16 dager siden
Jobbeskrivelse

Overview

Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

This role offers relocation to Malta and focuses on delivering high-quality customer support to Danish-speaking players in the iGaming industry. Responsibilities include handling inquiries, solving issues, and guiding players to ensure a high level of service.

Responsibilities

  • Provide outstanding customer support to Danish-speaking users via live chat, email, and phone
  • Assist players with inquiries related to gaming accounts, promotions, and technical support
  • Resolve issues efficiently to ensure a positive customer experience
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other departments to enhance service delivery
  • Stay informed about our gaming products and industry developments to provide relevant information to customers

Requirements

  • Fluency in Danish and strong proficiency in English; additional languages are a bonus
  • Previous experience in customer service, preferably in the iGaming industry
  • Exceptional communication skills and a customer-oriented mindset
  • Ability to handle multiple tasks effectively in a busy environment
  • Strong problem-solving skills and a proactive approach to customer inquiries
  • Familiarity with CRM tools and customer service platforms is advantageous
  • Willingness to relocate to Malta and embrace new cultural experiences
  • Benefits

  • Career growth opportunities in a renowned iGaming company
  • International & diverse work environment
  • Competitive performance bonuses
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island
  • Hybrid working setup
  • Yearly salary €26.000 excluding bonuses
  • Health care benefits and numerous other discounts
  • Fully paid training by certified instructors
  • State of the art premises, providing a great working environment with relaxing break areas
  • Special events as well as community & social responsibility initiatives
  • Work for a Great Place to Work-Certified Company
  • Relocation package (reviewed case by case)
  • This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Customer Service
  • Industries

  • IT Services and IT Consulting
  • #J-18808-Ljbffr

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