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Moderation & Support Careers in Malta - Nordic Speakers

Moderation & Support Careers in Malta - Nordic Speakers

Cross Border TalentsStavanger, Rogaland, Norge
30+ dager siden
Jobbeskrivelse

Location : Malta On-site

Schedule : Rotational shifts (07 : 00 -15 : 30 / 15 : 30- 00 : 00), 5x week

Contract : Indefinite, Full-Time

Languages Required : Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We\'re looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta !

In this hybrid role (70% customer support, 30% content moderation), you\'ll interact via email and chat only , helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities :

  • Respond to customer inquiries via email and chat
  • Review and moderate online content (images, text, profiles)
  • Apply platform guidelines and local regulations
  • Escalate violations and identify workflow improvements
  • Meet performance KPIs and contribute to team goals
  • Participate in regular training and adapt to various projects and markets

What Were Looking For :

  • Basic technical skills (MS Office Excel, Word)
  • Fast learner with strong attention to detail
  • Ability to work in shifts, including evenings and weekends
  • No prior experience required full training provided!
  • Clean criminal record or 2 employer references (mandatory upon arrival)

    • Salary & Benefits :

  • 1625 to 1990 euros / monthly
  • Quarterly government bonus (~130)
  • Performance-based bonus up to 200 twice a year
  • Health insurance after 6 months
  • Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
  • Airport pick-up and hotel accommodation (up to 3 weeks)
  • Flight reimbursement up to 200 (after 6 months)
  • Help finding housing with agency discounts
  • Family relocation possible (support only applies to the hired candidate)

    • Recruitment Process :

  • Application review
  • First interview (Microsoft Teams)
  • Online assessment
  • Final interview
  • Offer and onboarding!

    • Apply now and start your Mediterranean journey in Malta! (Only candidates with EU passports or valid work permits for Malta are eligible.)

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    Support • Stavanger, Rogaland, Norge