Technical Support Engineer (Norwegian speaking, based in Norway)

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge , we’re looking for a Norwegian-speaking Technical Support Engineer (TSE) to join our high-impact team. In this role, you’ll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.  This is a fully remote position open to candidates located in Norway. As a Technical Support Engineer, you’ll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You’ll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.

What you'll do :

• Providing high-level technical support to primarily Norwegian customers.
• Managing and resolving incidents and support tickets according to defined SLAs.
• Proactively monitoring system performance and identifying issues before they escalate.
• Coordinating software upgrades, installations, and platform configurations in a Linux environment.
• Delivering training sessions to clients as needed.
• Collaborating with Engineering and Product teams to improve platform resilience.
• Reporting on progress to management and supporting the delivery of ongoing improvement initiatives.

What you'll bring :

LI-HG1We value our team members and offer an attractive salary package alongside a range of exceptional benefits , including :