Job Details
Job Location : 5096 - Longview, WA
Position Type : Part Time
Education Level : None
Salary Range : $16.66 - $17.25 Hourly
Travel Percentage : None
Job Shift : Any
Job Category : Entry Level
Description
Reports To : General Manager
Job Location : Field
FLSA Status Type
Non-Exempt - Hourly
Direct Reports
None
Team Member
Position Overview
The Team Member position at Ambrosia QSR is a variable-hour position focused on delivering outstanding guest service, ensuring food safety and quality, and adhering to all company policies. Team members are expected to maintain professionalism, uphold company standards, and demonstrate a commitment to excellence. The responsibilities for this position will vary based on the needs of the specific restaurant location.
Job Responsibilities
Team
- Arrive on time for your shift and adhere to clock-in / out procedures
- Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
- Promote a positive work environment by collaborating with team members, assisting guests, and supporting leadership
- Maintain a professional and enthusiastic demeanor
- Follow Hygiene and food safety protocols, including frequent handwashing
- Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift
Guests
Assist guests at the front counter and drive-thru, taking orders accurately and efficiently while providing personalized recommendations upon requestAddress guest concerns promptly and escalate issues to management when necessary to ensure satisfactionRegularly circulate throughout the restaurant and surrounding areas to enhance the guest experience and maintain cleanlinessIdentify guest needs by asking questions and providing product recommendationsOperations
Follow all food handling and safety regulations while using equipment correctly and responsibilityWear a headset to streamline communication and ensure accuracy of the orders takenPerform janitorial duties, including cleaning the kitchen, storage areas, restrooms, dining areas, drive-thru, and dumpster areaComplete all assigned duties promptly and efficiently as directed by managementProfitability
Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS systemMaintain well-stocked workstations, ensure proper portioning, and organize deliveries using the first-in, first-out methodFollow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelinesEducation And Work Experience
No prior experience required - many of our leadership team members started as team members, making this a great entry-level opportunityExperience handling cash or POS system is a plus, but not requiredUnderstand basic cleanliness and safety standards to support a safe and hygienic environmentQualifications And Skills
Authorized to work in the United StatesMust be at least 16 years of ageObtain a Food Handlers permit within 2 weeks of hireEnsure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standardsMust comply with minor work laws and provide a completed work authorization within the first week of hire (if applicable)Able to communicate effectively with customers, co-workers, and managementDemonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with both internal and external stakeholdersWork Environment And Physical Requirements
The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required.
Benefits
Medical - United Healthcare and Kaiser
Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care
Sick Time - 1 hour for every 30 hours worked, no waiting period
Direct Deposit
Matching 401(K) and Roth retirement savings plans - age 20 or above
Flexible Scheduling
Growth Opportunities
Complimentary meal for each shift worked #J-18808-Ljbffr