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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixSunde, Vestland, Norge
23 days ago
Job description

Overview

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Responsibilities

  • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.
  • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
  • Jump in and save the day when someone’s travel plans hit a bump.
  • Chat or talk with passengers - whatever helps solve their problem fastest.
  • Create real connections. We want customers to remember you - the awesome human who helped them out.

Qualifications

  • You speak Norwegian fluently (C1) and your English is solid too (B2).
  • You’re positive, patient, and open to whatever the day brings.
  • You listen first, then speak clearly and confidently.
  • You’re organized, on top of things, and can juggle tasks without dropping the ball.

    • What we offer

  • Relocation package : transport + 2 weeks of accommodation!
  • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!
  • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
  • Embrace an international and diverse work environment that broadens your horizons.
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Customer Service
  • Industries
  • Airlines and Aviation

    • Referrals increase your chances of interviewing at Concentrix by 2x

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    Customer Support For • Sunde, Vestland, Norge

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