Norwegian speaking Customer Onboarding Consultant

Location

Oslo, NO

Salary

25000 - 60000 a year (Lebanese Pounds)

Description

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.

Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe and the US. Planday was acquired by Xero in 2021.

How you'll make an impact

For our customers to be able to use Planday effectively from day one, we rely on our Customer Onboarding Team, which helps our new customers to set up their individual Planday platform according to their needs. In this role, you will be located in our Oslo office and will be part of a team of currently six colleagues, focusing on our customers in the Norwegian market.

Norwegian speaking Customer Onboarding Consultant

What you'll do

• Looking after international portfolios of shift-based businesses (with focus on Norwegian customers)
• Ensuring that our customers have the knowledge they need to make their scheduling and HR management processes simpler and more efficient
• Working with new customers to facilitate custom Planday implementation, product setup and ongoing customer support
• Acting as an internal representative of your customers to our internal product / engineering team
• Monitoring your onboarding customers for the first 12 months, keeping track on their health and working on reducing churn

What you’ll bring with you

It would be beneficial if you have experience using Planday from a previous workplace and / or working knowledge of HR system, payroll systems or working time rules.

At Planday, we offer you :

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.

Job type : Remote job

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