Hotel Manager

What will I be doing?

As a Pre-Arrival Rooms Coordinator you will be responsible for controlling the room inventory and setting the front office up for success :

• Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells.
• Awarding upgrades to incoming reservations (NOR1 HHonors).
• Greet and assist guests and respond to requests in a timely, friendly and efficient manner.
• Perform word-processing, typing, emailing, data-entry, filing, faxing, copying, processing mail and taking notes and / or dictation.
• Answering all Front Office phone calls regarding reservations, credit card authorizations, VIPs and site visits.
• Communicate with Housekeeping, Sales & Events teams on a continuous basis throughout the day.
• Coordinate department projects as needed.
• Oversee maintenance of office equipment.
• Print all vouchers for any internet, breakfast, spa promotions.
• Perform other general office duties and assist with special projects as needed.

What are we looking for?

We look for demonstration of Hilton's Values and attributes as part of our team culture :

In addition we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton LAX is an Equal Opportunity Employer M / F / Veteran / Disability / Sexual Orientation / Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

The hourly rate is $25.12 and is based on applicable and specialized experience and location.

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