Customer Advisor with Norwegian for TV Streaming Provider (Relocation to Warsaw, Poland)
2 days ago - Be among the first 25 applicants
Direct message the job poster from Concentrix
Job Description :
- Provide exceptional support : Assist customers via phone, email, or chat to ensure a positive experience.
- Tech-savvy support : Help customers with technical issues to maximize their service experience.
- Empathetic communication : Resolve customer complaints with professionalism and a friendly attitude.
- Support for B2B and B2C : Serve as the first point of contact for all customer types.
Requirements :
Team-oriented with a sense of humor : Collaborate effectively and bring creativity to your role.Customer-focused : Prioritize customer satisfaction in all interactions.Language skills : Fluent in Norwegian (C1) and proficient in English (B2) .Technical and administrative skills : Strong proficiency in relevant tools and processes.What We Offer :
Relocation support : Assistance with moving to Warsaw, including flight tickets and 2 weeks of accommodation.Equal opportunity employer : We value diversity and inclusivity.Benefits : Social benefits, MyBenefit cafeteria, private healthcare, and life insurance.Training and development : Opportunities to learn new skills through comprehensive programs.Career growth : Rapid advancement in a dynamic environment.International environment : Work with colleagues worldwide and broaden your cultural experience.Additional Details :
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Customer ServiceIndustry : TelecommunicationsNote : This job posting is active; no indication of expiration.
#J-18808-Ljbffr