Norwegian Speaking Customer Service for E-commerce Company in Greece

Norwegian Speaking Customer Service for E-commerce Company in Greece

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian
• Provide information on product features, pricing, promotions, and delivery options
• Assist customers with order placement, tracking shipments, and resolving issues efficiently
• Document customer interactions and feedback in the CRM system to enhance service quality
• Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction
• Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers

Requirements

Benefits

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