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Consulting Implementation Director
OracleNorway30+ dager siden
JobbeskrivelseManages accounts for the CS4I Food and Beverage Global Industry Unit Ability to manage major or large scale and complex system projects through all phases of the project life cycle Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs Experience in Delivery Methodology with an IT background is preferred Proven business acumen; strategic thinking, analytical and problem solving skills Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability Product or technical expertise relevant to area of focus Effectively consults with management of customer organizations and proven strong relationship management skills Ability to relate to customers and understand their needs and ability to build rapport with team members Proven ability to deliver results in an environment where resources are shared across multiple teams Four year degree preferred 8+ years of experience relevant to this position Oracle POS experience desired Food and Beverage industry experience in a supervisor capacity is desired Expertise in using Microsoft applications like Word, Excel, PowerPoint, Visio, etc. Must be able travel up to 25% or more Excellent communication skills Highly organized with excellent time management Deadline driven, results oriented Able to prioritize multiple requests and action accordingly Manages accounts for the CS4I Food and Beverage Global Industry Unit Ability to manage major or large scale and complex system projects through all phases of the project life cycle Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs Proven business acumen; strategic thinking, analytical and problem solving skills Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability Product or technical expertise relevant to area of focus Effectively consults with management of customer organizations and proven strong relationship management skills Ability to relate to customers and understand their needs and ability to build rapport with team members Proven ability to deliver results in an environment where resources are shared across multiple teams
Job Description
Oracle CS4I (customer solution for industry) Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry, to provide superior service and experience to their guests anywhere. The Implementation Director - Food and Beverage Global Business Unit Consulting is responsible for managing a team of Implementation Consultants andv Consulting Implementation Managers, ensuring quality work at customer sites. She / he has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products, monitors Implementation Consultants and / or Consulting Implementation Managers’ performance on projects and serves as project advisor for complex engagements.
- Manages Oracle POS implementation projects for clients in the CS4I Food and Beverage industry with technical and resource oversight
- Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
- Effectively consults with management of customer organizations
- Acts as the point of contact for customers and internal resources including escalations on projects
- Typically leads managers for a territory / region
- Participates as a team member in strategic and tactical planning for the division
- Develops and executes strategic regional plans with guidance from the Senior Director
- Responsible for coaching, performance management, and career development of staff and driving them towards project success
- Participates in the recruiting process and provides hiring recommendations to senior management
- Demonstrates multiple business processes expertise within one product family
- Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements
- Ensures customers successfully migrate to the Oracle POS with an effective transition to support upon project closure
- Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established processes and procedures
- Reviews project financials consistently at various levels; manages data quality and accuracy in financial reporting
- Manages and reviews all travel requirements and expenses, ensuring alignment to project budgets
- Assists with technical insight on sales estimations as well as enablement based on customer needs
- Monitors and manages project deliverables are executed within budget and as per approved project plan, policies and defined procedures
- Anticipates and effectively manages risks; aligns decisions to Oracle’s risk profile
- Provides direction and support to the implementation team and managers to review deliverables
Job Requirements
Qualifications
Career Level -
Job Requirements