Account Executive

RESPONSIBILITIES

The Account Executive supports their relevant line managers for overall accountability for a portfolio of customer accounts from end to end, from initial sales to the delivery of services and maximizing revenue opportunities. We currently offer various energy and sustainability services to customers globally.

The Account Executive will manage their sales pipeline, build customer relationships, and ensure we deliver services and solutions exceeding our customers' expectations with support from the Client Manager. The Account Executive will manage customer accounts, foster strong relationships, and drive business growth.

Essential duties and responsibilities include :

• Owns a book of assigned and won customers for whom they hold accountability on account for all business targets : Drives performance through targets and metrics.Delivers growth and profitability across their respective areas.Builds a relationship with internal experts and develops an account management approach that reduces task duplication and promotes efficiency and timely solutions.Retention – takes a pragmatic view on the key areas on which to retain customers and grow their services with us.
• Closes the deal” on new business and / or renewal of existing business and customer activity.
• Identifies and engages in opportunities to upsell and cross-sell additional products and services to assigned customers. Depending on the services and products identified, such cross-selling may require collaboration or “handing off” of opportunity to Account Executives in other segments or with specialized subject matter expertise needed to close the deal. However, you remain the lead of all your accounts.
• Is responsible for following all deal approval guidelines and internal compliance processes to ensure customer guidelines and contract terms are followed on each offering / service.
• Manages allocated customers' new services & renewal and associated contractual framework, including deal approval process, pricing, service description, legal, and creditworthiness for potential and existing customers.
• Actively prospects for new business opportunities based on marketing intel, global and regional sales leadership direction, portfolio referrals, and own lead information.
• Market trends - Is permanently up-to-speed on market trends and customer activities and anticipates market dynamics that would impact the book of customers’ future business. Remains up to speed on all of our current and possible core / service offerings in order to identify opportunities for upselling additional products or services.
• Mentors other members of the team, including training their teams to grow knowledge and experience appropriate for their roles.
• Collaborate with internal teams, to ensure customers’ needs are met effectively.

PERSON SPECIFICATION (BACKGROUND AND SKILLS) :

This list is not exhaustive.

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