Senior Functional ERP Consultant for Service – Energy Utility & Resource

Job Description

IFS Norway is seeking for a dynamic and ambitious individual to join our team as a Senior Functional Service Consultant. You will be at the forefront of IFS product implementations working directly with IFS customers and partners on cutting edge industry solutions in the Energy Utility & Resource sector.

Furthermore, you will have the opportunity to work with geographically distributed teams around the globe which will provide you with international exposure through project implementation and commercial execution.

To be successful in the role, you will have a background of successful ERP project implementations and enjoy being the key functional expert for Service in the Energy Utility & Resource domain.

You will be responsible for combining industry experience with IFS best practices to guide the customer through the implementation of our core IFS business solutions.

Qualifications

To succeed in the role as a senior consultant, we expect you are :

• Experienced in guiding our customers to improve their business through a deep understanding of the core IFS solution and industry accelerators.
• An expert in Service processes and interfaces.
• Confident in designing and documenting solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
• Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
• Seeking opportunities to increase customer satisfaction and deepen customer relationships.
• Understanding customer business needs and guiding them in the most effective usage of IFS Products.
• Conducting customer training sessions and workshops.
• Guiding and assisting the customer with testing and Go Live cut-over strategies and following rollout implementation.
• Keeping up to date with regulatory and compliance requirements of the EU&R domain in the key focus industries.
• Managing, coaching and mentoring IFS colleagues.
• Contributing to the continuous improvement of existing IFS products, processes and methodology.

Must have :

Preferred to have :