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Work from home • norway
Job in Germany : Customer advisor 1st level support
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Redline DATA GmbH EDV-SystemenorwayMore than 30 years of experience make Redline Data a competent, responsible and future-proof partner. As an IT provider, we develop and support comprehensive solutions for psychosomatic and rehabilitation clinics, counseling centers and outpatient services. As consultants, we support our customers in optimizing internal work processes. We also provide a needs-based, flexible and secure IT environment with our data center.
CUSTOMER ADVISOR 1ST-LEVEL SUPPORT
WORKING AT REDLINE DATA
We are looking to fill the above-mentioned full-time position (part-time is possible) for our customer service department as soon as possible. Whether from the home office or at our Ahrensbök location, thanks to our good network, team-oriented work is possible at any location.
Your tasks :
- You are the first point of contact for our software and data center customers via our customer hotline.
- You receive inquiries from our customers, prioritize them and process the processes in our ticket system.
- You will be responsible for initial troubleshooting and process handling in the 1st level area (e.g. user administration in the Active Directory).
- You document the processing steps and forward the tickets accordingly.
What you should bring with you :
We offer you :
Find out more about our additional benefits.
Apply now!
Have we piqued your interest? Then we look forward to receiving your application, either by e-mail to [email protected] or via our application form on our homepage.
If you have any questions about the application process or the advertised position, please contact Kathrin Bremer on 04525 / 49700.
Redline DATA GmbH EDP Systems
Dieksbarg 13
23623 Ahrensbök
More information at : www.redline-data.de