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Customer Success Team Lead
StimlineStavanger, Rogaland, Norge30+ days ago
Job descriptionLead a team of customer success representatives Work closely with our sales and software development teams to understand customer needs and deliver solutions that meet those needs Establish and maintain strong relationships with key customers Monitor customer satisfaction metrics and take proactive steps to address any issues Impactful Work : Help shape the future of the energy sector through cutting-edge software solutions Collaborative Culture : Join a team of driven professionals who encourage knowledge sharing and continuous improvement Growth & Innovation : Enjoy an environment that fosters professional development, innovation, and hands-on learning Competitive Package : We offer a competitive salary, benefits, and a flexible work environment
We are seeking a Customer Success Team Lead to build and lead our customer success team and service desk.
This is a critical role that will ensure our customers are satisfied with our products and services and that their needs are met in a timely and efficient manner.
You will need
- Bachelor's degree in a relevant field (e.g., petroleum engineering, chemical engineering, business, etc.)
- At least 5 years of experience in customer success, account management or a related field from the oil and gas industry
- Proven track record of building and leading successful customer success and account teams
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and team members
- Ability to work in a fast-paced, dynamic environment
Key responsibilities
Why Join Stimline Digital?
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Lead • Stavanger, Rogaland, Norge