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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixWorkFromHome, Møre og Romsdal, Norge
30+ days ago
Job description

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

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Senior Recruiter experienced in End-to-end recruitment with main focus on DACH region / Senior Recruiter at Concentrix

Your responsibilities :

  • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. ️
  • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
  • Jump in and save the day when someone’s travel plans hit a bump.
  • Chat or talk with passengers - whatever helps solve their problem fastest.
  • Create real connections. We want customers to remember you - the awesome human who helped them out.

Our requirements :

  • You speak Norwegian fluently (C1) and your English is solid too (B2).
  • You’re positive, patient, and open to whatever the day brings.
  • You listen first, then speak clearly and confidently.
  • You’re organized, on top of things, and can juggle tasks without dropping the ball.

    • What we offer :

  • Relocation package : transport + 2 weeks of accommodation!
  • After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle - where home office means your couch is now a legitimate workstation!
  • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
  • Embrace an international and diverse work environment that broadens your horizons.
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Customer Service
  • Industries

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    Customer Support For • WorkFromHome, Møre og Romsdal, Norge