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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixWorkFromHome, Viken, Norge
30+ days ago
Job description

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Be among the first 25 applicants. Direct message the job poster from Concentrix.

Senior Recruiter experienced in End-to-end recruitment with main focus on DACH region / Senior Recruiter at Concentrix

Your responsibilities :

  • Be the friendly voice or message our premium customers hear first when they need travel help.
  • Guide our partners through booking flights, using online services, selecting payment options, and enjoying loyalty perks.
  • Assist customers when their travel plans encounter issues.
  • Communicate via chat or call to resolve customer problems efficiently.
  • Create meaningful connections to ensure customers remember your helpfulness.

Our requirements :

  • Fluent in Norwegian (C1) and proficient in English (B2).
  • Positive, patient, and adaptable to daily challenges.
  • Excellent listening skills and clear, confident communication.
  • Organized with the ability to manage multiple tasks effectively.

    • What we offer :

  • Relocation package : transport + 2 weeks of accommodation.
  • After 6-9 months in the office, enjoy a hybrid work model with 50% remote work.
  • Social benefits, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
  • International, diverse work environment that broadens your horizons.
  • Investments in your growth through coaching and mentoring.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Customer Service
  • Airlines and Aviation

    • Referrals can double your chances of interviewing at Concentrix.

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    Customer Support For • WorkFromHome, Viken, Norge