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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixWorkFromHome, Vestland, Norge
30+ days ago
Job description

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Join our team as a Customer Support Specialist with Norwegian language skills for SAS Airlines, based in Warsaw, Poland.

Responsibilities include :

  • Providing friendly assistance to premium customers seeking travel help via chat or call.
  • Guiding customers through booking flights, online services, payment options, and loyalty programs.
  • Assisting travelers when travel plans encounter issues.
  • Creating memorable customer experiences through effective communication and support.

Requirements :

  • Fluent Norwegian (C1) and good English skills (B2).
  • Positive attitude, patience, and adaptability.
  • Excellent listening skills and clear communication.
  • Organized with the ability to multitask effectively.

    • What we offer :

  • Relocation package including transportation and 2 weeks accommodation.
  • Hybrid work model after 6-9 months in the office.
  • Social benefits, private medical care, life insurance, and more.
  • International work environment with growth opportunities through coaching and mentoring.

    • Additional details :

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Customer Service
  • Industry : Airlines and Aviation

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    Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland) • WorkFromHome, Vestland, Norge