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Norwegian - English | Customer Care job position based in Sofia, Bulgaria
Norwegian - English | Customer Care job position based in Sofia, BulgariaVelenosi & Meredith Consulting • Oslo, Oslo, Norge
Norwegian - English | Customer Care job position based in Sofia, Bulgaria

Norwegian - English | Customer Care job position based in Sofia, Bulgaria

Velenosi & Meredith Consulting • Oslo, Oslo, Norge
30+ days ago
Job description

Norwegian - English | Customer Care job position based in Sofia, Bulgaria

We are currently seeking a talented Norwegian-English Customer Care Representative to join our team in Sofia, Bulgaria.

As a Customer Care Representative, you will be responsible for providing exceptional customer service to our Norwegian-speaking clients. Your main duties will include answering customer inquiries, resolving issues, and providing product information. This position is based in our office in Sofia, Bulgaria, and requires full-time availability.

Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate and helpful information about our products and services
  • Resolve customer complaints and issues effectively
  • Maintain a positive and empathetic attitude towards customers at all times
  • Collaborate with other team members to ensure customer satisfaction
  • Keep accurate records of customer interactions and transactions
  • Meet and exceed customer service goals and targets

Requirements

  • Fluent in both Norwegian and English (written and spoken)
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Customer-oriented mindset
  • Ability to work in a fast-paced environment
  • Previous experience in customer service or a similar role is preferred
  • Knowledge of CRM systems is a plus
  • Must be able to work full-time in Sofia, Bulgaria
  • We Offer

  • Competitive salary, benefits and relocation package
  • Opportunities for career growth and development
  • A dynamic and multicultural work environment
  • Comprehensive training and support
  • Team-building activities and events
  • If you are passionate about providing exceptional customer service and are fluent in Norwegian and English, we would love to hear from you!

    #J-18808-Ljbffr

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    Norwegian Customer • Oslo, Oslo, Norge

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