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Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Next Job AbroadWorkFromHome, Oslo, Norge

30+ days ago

Job description

Overview

This range is provided by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication
Handle customer inquiries related to gaming accounts, promotions, and technical issues
Effectively resolve customer issues and maintain high levels of satisfaction
Document customer interactions and maintain accurate records
Work collaboratively with other departments to improve service delivery
Stay informed about the latest gaming products and industry developments

Requirements

Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficient in English; knowledge of other languages is a bonus

Prior customer service experience, preferably in the iGaming or online gaming field

Strong communication and interpersonal skills

A proven ability to manage multiple tasks in a fast-paced environment

Strong problem-solving skills with a focus on customer satisfaction

Familiarity with customer support software and CRM systems is advantageous

Willingness to relocate to Malta and embrace new cultural experiences

Benefits

Career growth opportunities in a renowned iGaming company

International & diverse work environment

Competitive performance bonuses

Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes

Hybrid working setup

Yearly salary €26.000 excluding bonuses

Health care benefits and numerous other discounts

Fully paid training by certified instructors

State of the art premises, providing a great working environment with relaxing break areas

Special events as well as community & social responsibility initiatives

Work for a Great Place to Work-Certified Company

Relocation package (reviewed case by case)

This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

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