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Norwegian - English | Customer Care job position based in Sofia, Bulgaria
Velenosi&MeredithOslo, Norway30+ days ago
Job type
- Quick Apply
Job descriptionFluent in both Norwegian and English (written and spoken) Excellent communication and interpersonal skills Strong problem-solving abilities Customer-oriented mindset Ability to work in a fast-paced environment Previous experience in customer service or a similar role is preferred Knowledge of CRM systems is a plus Must be able to work full-time in Sofia, Bulgaria Competitive salary, benefits and relocation package Opportunities for career growth and development A dynamic and multicultural work environment Comprehensive training and support Team-building activities and events
We are currently seeking a talented Norwegian-English Customer Care Representative to join our team in Sofia, Bulgaria.
As a Customer Care Representative, you will be responsible for providing exceptional customer service to our Norwegian-speaking clients. Your main duties will include answering customer inquiries, resolving issues, and providing product information. This position is based in our office in Sofia, Bulgaria, and requires full-time availability.
Responsibilities :
- Respond to customer inquiries in a timely and professional manner
- Provide accurate and helpful information about our products and services
- Resolve customer complaints and issues effectively
- Maintain a positive and empathetic attitude towards customers at all times
- Collaborate with other team members to ensure customer satisfaction
- Keep accurate records of customer interactions and transactions
- Meet and exceed customer service goals and targets
Requirements :
We Offer :
If you are passionate about providing exceptional customer service and are fluent in Norwegian and English, we would love to hear from you!
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Norwegian Customer • Oslo, Norway