Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring :
Fluency in NorwegianVery good communication skills in EnglishExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge / tech savvinessResourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentWhat we offer :
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)Competitive monthly salary + 2 extra salaries per yearHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areas