IT Support Expert

Overview

We are looking for an IT Support Expert to join our team in Oslo.

As an IT Support Expert at Riverty, you will be part of an international team and support the internal users in the Nordic countries, with a focus on our Norwegian locations in Oslo, Sandefjord, and Rørvik. Your team members are spread out across different places, and your manager is at the office in Varberg.

What will be the challenge?

• Respond to and resolve IT support requests, including hardware and software issues, in a timely and customer-focused manner.
• Perform system troubleshooting and diagnostics to identify and resolve technical problems for end users.
• Educate end users on best IT practices, address recurring issues, and guide the use of software and hardware.
• Provide on-site support at our locations in Oslo, Rørvik, and Sandefjord, requiring a high level of travel flexibility.
• Document support requests, solutions, and system configurations, contributing to a comprehensive knowledge base and supporting continuous improvement efforts.
• Actively engaged in user management and IT hardware asset management.

What you need to succeed in the role :

Everyone's story matters. Come shape your story with us at Riverty.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

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