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Technical Advisor

ArbeidsplassenKongsberg, Viken, Norge

8 days ago

Job description

Overview

Kongsberg Gruppen Kongsberg Maritime - Global Customer Support

Join us as Technical Advisor on the Automation Acon discipline. You will be part of our dynamic technical support team, delivering essential support to customers and Kongsberg Maritime's global support network. This role involves travelling to customers, providing technical support, remote assistance, creating technical documentation, supporting upgrade designs, and offering technical sales support on the following Kongsberg products :

K-Chief and Acon integrated automation and alarm systems (IAS)
Bridge systems
Tanksounding systems
Switchboards and starters
LNG fuel systems

Role Description

The Technical Advisor will deliver services and support to customers and Kongsberg Maritime's global support network. This includes travelling to customers, providing technical support, remote assistance, creating technical documentation, supporting upgrade designs, and offering technical sales support on the listed products. The position requires the ability to travel worldwide on a regular basis and to collaborate effectively with customers and colleagues.

What you will be doing

In-field service, troubleshooting and upgrades of existing equipment

Identification of sales and upgrade opportunities

Support to Project, Field Service and Spare part sales

Suggest and implement improvements to products and services

In-office preparation of technical support, including Remote Support and in-house service activities to vessels worldwide

Close cooperation with other departments for supporting integrated solutions

Maintaining internal and external guidelines for solving technical issues

We think you should have

Experience with ship systems, preferably automation systems

Skilled worker or bachelor’s degree in relevant topics like automation, IT, computer science, electrical or equivalent

Experience with ship systems

Fluent English and Norwegian language

Comfortably using IT tools as an integral part of daily work

Demonstrate strong customer focus, understanding and communication skills

Analyze complex issues and problems and come up with rational judgments

Engagement, creativity, and the ability to work independently

Why join us

Professional and personal development and career opportunities, including access to training programs and mentorship opportunities for continuous learning and career advancement

Leverage your experience to drive change and mentor the next generation of maritime professionals

You may in periods have extensive travel activity

At Kongsberg, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for.

Work location Longva / Ålesund

Interested in knowing more? Contact Kristian Krogen,

Applications will be reviewed on an ongoing basis.

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers\' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritime\'s services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30,000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

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Technical Advisor • Kongsberg, Viken, Norge