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Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

ConcentrixWorkFromHome, Oslo fylke, Norge
24 days ago
Job description

Overview

Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)

Responsibilities

  • You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.
  • Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
  • Jump in and save the day when someone’s travel plans hit a bump.
  • Chat or talk with passengers - whatever helps solve their problem fastest.
  • Create real connections. We want customers to remember you - the awesome human who helped them out.

Qualifications

  • You speak Norwegian fluently (C1) and your English is solid too (B2).
  • You’re positive, patient, and open to whatever the day brings.
  • You listen first, then speak clearly and confidently.
  • You’re organized, on top of things, and can juggle tasks without dropping the ball.
  • What we offer

  • Relocation package : transport + 2 weeks of accommodation!
  • After mastering the in-office experience for 6-9 months, enjoy a hybrid lifestyle where home office is your couch-turned-workstation.
  • Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
  • International and diverse work environment that broadens your horizons.
  • Investment in your growth through coaching and mentoring to enhance your skills and potential.
  • #J-18808-Ljbffr

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