- Søk jobber
- oslo, norway
Jobber i Oslo, norway
Customer Manager, Enterprise & Mid-Market
nShiftOslo, Oslo, NOPå jakt etter nye utfordringer? Fagerborg skole trenger flere dedikerte og dyktige lærere! ( både faste stillinger og vikariater)
Oslo kommuneoslo, NO- Forfremmet
Kundeserviceagent- Deltidsstilling
InstabeeOslo, Oslo, NorwayProjektmanager Elektrotechnik und Leittechnik (m / w / d)
StatkraftOslo, OsloEr du god på kundeservice og nysgjerrig på forsikringsfaget?
AdeccoOslo, NOEr du en Frontend utvikler med kommersiell teft?
Dreamwork Group ASOSLO, OSLO, NORGEProduktsjef sentrifugalpumper
AxFlowOslo, NorwayUtvikler
GJENSIDIGE MOBILITY GROUP ASOslo, NORegnskapskonsulent
Capus Financials ASOslo, NODoctoral scholarship holder in co-determination and the Norwegian working life model
OsloMet – Oslo Metropolitan UniversityOslo, NorwayVi søker en engasjert selger til Telenorbutikken på Lambertseter!
TELENOR NORGE ASOSLO, OSLO, NORGEOperations, Airfreight
DSV Air & Sea ASOSLO, OSLO, NORGEChief Growth Officer - Unlocking Mental Health Access Worldwide
MindcareOSLO, OSLO, NORGESalgssjef Innendørsmekanisering Storfe i Nord- og Midt-Norge
Felleskjøpet Agri SAFleksibelt i regionen, NOØnsker du å jobbe med barn? Glad gutt på 2 år søker etter assistenter.
Mio BPAOSLO, OSLO, NORGEHelsesekretær / Sekretær
NAVVISOSLO, OSLO, NORGEResepsjonist Artesia avd. Majorstuen
Artesia ASOSLO, OSLO, NORGEBIM koordinator
Bane NOR SFOSLO, NORGESäljare skidor & cykel
XXL sport & villmark ASOslo, NOForsvarets stabsmusikkorps søker musiker - tuba
Forsvaretoslo, NOCustomer Manager, Enterprise & Mid-Market
nShiftOslo, Oslo, NOAbout Us
nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 460 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.
Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!
If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.
Purpose of role
The Customer Management team oversees the company's existing accounts, focusing on growth and retention. Responsibilities include identifying upsell and cross-sell opportunities for nShift's products, countering churn through increased product knowledge, addressing issues, and expanding contacts within customer companies.
The role involves collaborating with external and internal stakeholders, conducting business reviews, serving as the customers' spokesperson internally, and guiding them to success. The position requires working with customers from various European markets along with your home market.
Overall responsibility
- Commercial responsibility for your assigned accounts
- Ensure customer experience and a high customer value, develop commitment, and increase customer satisfaction, all to secure long-term relationships, increased revenue, and continued growth where possible
- Categorizing customers into possibilities of upselling and making sure our offering to the customer develops and changes to meet their needs
- Continuous collaboration, holding business reviews as appropriate, being the customers' spokesperson internally in nShift
- Collaborating with relevant nShift departments to ensure customer satisfaction and retention
- Increase nShift’s footprint within the customer (upsell and cross-sell), increase the scope of nShift’s products in use (functions and functionality), and broaden the use (target new departments, etc. at customers), where possible.
- Securing customer advocacy
The area of responsibility includes :
Competence and experience
Please ensure you upload your CV in English
At nShift we believe in embracing diversity in all forms and fostering an inclusive environment for everyone which we believe is essential for our continued success. We're an equal-opportunity employer which means that all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
LI-HS1
LI-Hybrid