Mercier Consultancy MD is excited to offer a position for a Norwegian Speaking Client Service Representative . This role provides the perfect opportunity to work (remotely) while benefiting from paid relocation to Greece, where you can enjoy a vibrant lifestyle and stunning surroundings!
As a Norwegian Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Norwegian-speaking clients. Your role will be essential in ensuring client satisfaction and building strong relationships through effective communication and service.
Your Key Responsibilities :
- Provide outstanding customer service to Norwegian-speaking clients via phone, email, and chat.
- Manage and resolve client inquiries and issues promptly and professionally.
- Document all client interactions accurately in our CRM system for efficient tracking and follow-up.
- Collaborate with internal teams to enhance service delivery and address client concerns.
- Stay updated on product knowledge to provide accurate and helpful assistance to clients.
Requirements
What We're Looking For :
Fluency in Norwegian (both written and spoken); proficiency in English is a plus.Previous experience in customer service or a similar client-facing role is preferred.Strong communication and interpersonal skills.A proactive approach to solving problems and ensuring customer satisfaction.Comfort with technology and a willingness to learn new systems quickly.A friendly and approachable attitude towards clients.Willingness to relocate to Greece and take full advantage of our paid relocation offer.Benefits
Competitive Monthly SalaryFully Paid Relocation PackageMonthly Performance Bonus2 Extra Salaries Per YearHealth InsuranceAnd Much More...